Privacy Policy for Top Logistics Australia Standard Service
Last Revised: April 21, 2021
Top Logistics Australia (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics management system, website, or related services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
– Personal Data: Name, email, phone number, address, company details, and government-issued IDs (e.g., for customs clearance).
– Operational Data: Shipment details (tracking numbers, origin/destination), cargo descriptions, weight/dimensions, and delivery instructions.
– Payment Data: Billing information, credit card details (processed securely via third-party providers).
– Technical Data: IP address, browser type, device information, cookies, and usage analytics.
2. How We Use Your Information
We use collected data to:
– Provide, operate, and optimize logistics services.
– Process shipments, customs documentation, and payments.
– Communicate tracking updates, delays, or service changes.
– Comply with legal/regulatory requirements (e.g., customs, tax, or safety laws).
– Improve customer support and system functionality.
3. Sharing of Information
We may share data with:
– Carriers/Partners: To facilitate shipping, warehousing, or last-mile delivery.
– Government Authorities: For customs, security, or legal compliance.
We do not sell your personal data to third parties.
4. Data Security
We implement industry-standard measures (encryption, access controls, audits) to protect your data. However, no system is 100% secure—you provide information at your own risk.
5. International Data Transfers
For cross-border logistics, your data may be transferred globally. We ensure compliance with applicable laws (e.g., GDPR Standard Contractual Clauses).
6. Your Rights
Depending on your jurisdiction and occording to Australian Border Force’s requirement, you may:
– Access your personal data.
– Opt out of marketing communications.
– Lodge complaints with regulatory authorities.
Contact us at privacy@toplogistics.com.au to exercise these rights.
7. Cookies & Tracking Technologies
We use cookies to enhance user experience. You can disable cookies via browser settings, but some Services may not function properly.
8. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on our website with an updated “Last Revised” date.
9. Contact Us
If you have any questions or wish to exercise your privacy rights, please contact:
Top Logistics Australia
Email: privacy@toplogistics.com.au
Address: 1/233 Milperra Road, Bankstown Aerodrome, NSW 2200
By using the Top Logistics Australia Service, you acknowledge that you have read and understood this Privacy Policy.